YOUR DATA. CLEAR PURPOSE. CONTROLLED USE.
RAUZ Privacy Policy & Data Protection
Learn how RAUZ and Rauz Caucasus LLC collect, use, protect and retain personal data across our website, enquiries and remote engineering services, with clear privacy controls for global clients.
Privacy Policy
Privacy should be understandable before data is submitted.
This Privacy Policy explains how RAUZ, the market-facing brand of Rauz Caucasus LLC, handles personal data when people visit rauzs.com, contact us, request a quotation, discuss a partnership, apply for a role or communicate with us about engineering services.
Collect what is relevant
RAUZ aims to collect personal data that is reasonably connected to a website interaction, enquiry, contract, recruitment process or other defined business purpose.
Use data for stated purposes
Personal data should not be repurposed silently. Where a new use requires consent or another legal basis, RAUZ will address that before the new processing begins.
Apply proportionate safeguards
Access, retention, disclosure and technical safeguards should reflect the sensitivity of the information and the nature of the engagement.
Who Controls Your Data
RAUZ is operated by Rauz Caucasus LLC in Georgia.
For personal data processed for RAUZ’s own website, enquiry, business-development and administrative purposes, Rauz Caucasus LLC is the relevant company contact. Project-specific contracts may define additional roles where RAUZ processes information on behalf of a client.
Rauz Caucasus LLC
N20, Apt N70, Vazha Pshavela Avenue, Tbilisi 0160, Georgia.
Email: [email protected]
Controller and processor roles can differ
Where RAUZ receives monitoring or project information under a client contract, the client and RAUZ may have different data-protection roles. Those roles should be defined by the engagement and applicable law rather than assumed from this website policy alone.
Personal Data We May Collect
The information depends on how you interact with RAUZ.
Contact & business information
Name, business email, telephone number, company, job title, country, mailing details and other contact information you choose to provide.
Enquiry & transaction information
Messages, project briefs, quotation requests, commercial discussions, meeting records and information reasonably needed to respond to or manage an enquiry or contract.
Recruitment information
CVs, employment history, education, portfolio material, professional qualifications and other information submitted in response to a genuine vacancy or professional enquiry.
Website & device information
Where generated by the website or its infrastructure, this may include IP address, browser type, device information, timestamps, requested pages, security logs and similar technical information.
Cookie-related information
Where cookies or comparable technologies are used, information can include cookie identifiers and website interaction data. Cookie controls should be read together with the RAUZ cookie-management information.
Information from professional interactions
Information exchanged in meetings, technical discussions, events, partnership conversations or other legitimate business communications with RAUZ.
Engineering & Project Data
Technical project data deserves a separate explanation.
RAUZ may receive monitoring records, survey outputs, drawings, InSAR information, photographs, technical reports, instrument metadata and other project material. Much of this information may not be personal data, but personal data can appear within project files, correspondence, access records or document metadata.
Purpose-limited handling
Project information is used for the agreed technical, commercial or administrative purpose and should not be treated as general marketing material.
Client instructions matter
Where RAUZ processes project data for a client, contractual instructions, confidentiality obligations and agreed access controls can apply in addition to this website policy.
Public case studies require permission
RAUZ should not publish confidential client data, project-identifying material or a client’s project as a RAUZ case study unless the disclosure is permitted and accurately described.
Why We Use Personal Data
Processing should be tied to a legitimate, identifiable purpose.
Depending on the interaction and the law that applies, RAUZ may process personal data on grounds such as consent, steps requested before entering a contract, contract performance, compliance with legal obligations and legitimate interests that do not override the rights and freedoms of the individual.
- Respond to technical and commercial enquiries
- Prepare quotations and proposals
- Provide contracted engineering or analytical services
- Manage client, supplier and partner relationships
- Evaluate genuine recruitment applications
- Operate, secure and troubleshoot the website
- Maintain business and legal records
- Prevent misuse, fraud and security incidents
- Comply with lawful requests and legal obligations
- Send marketing only where permitted and with required choice or consent
AI, Analytics & Automated Processing
Engineering automation does not remove privacy responsibility.
RAUZ’s technical direction includes data analytics and AI-assisted engineering workflows. Where personal data forms part of an analytical workflow, RAUZ will consider the purpose, access controls, contractual requirements and applicable data-protection obligations before using that information.
Human engineering review
RAUZ does not position automated output as a substitute for project context or professional engineering judgment.
Confidential project information
Confidential client project data should not be uploaded to a public or consumer AI service as a routine processing step unless the client has authorised the arrangement and the required contractual and privacy controls are in place.
Significant automated decisions
If RAUZ ever uses solely automated processing to make a decision that has legal or similarly significant effects on an individual, additional rights and safeguards may apply under applicable law.
International Data Transfers
A global service can involve data crossing borders.
RAUZ is based in Georgia and serves clients internationally. Email, cloud hosting, professional services or client systems may therefore involve processing in more than one country. Where applicable law requires safeguards for an international transfer, RAUZ will use an appropriate legal and contractual basis for that transfer.
Retention & Security
Keep information for a reason, not indefinitely by default.
Retention
RAUZ keeps personal data for as long as reasonably necessary for the purpose for which it was collected, including contractual, legal, accounting, dispute, security and record-keeping needs. Different categories of information can therefore have different retention periods.
Security
RAUZ uses proportionate organisational and technical measures intended to protect personal data against unauthorised access, loss, misuse, alteration or disclosure. No internet transmission or storage method can be guaranteed to be absolutely secure.
Your Privacy Rights
Your rights depend on the law that applies to the processing.
The Georgian Law on Personal Data Protection provides rights including information about processing, access and copies, rectification, erasure or termination of processing in defined circumstances, blocking, portability in certain cases, rights relating to solely automated decisions, withdrawal of consent and appeal. Other jurisdictions may provide comparable or additional rights.
How do I ask what personal data RAUZ holds about me?
Can I correct inaccurate information?
Can I ask for deletion?
Can I withdraw consent?
How do I stop direct marketing?
Can I complain to a supervisory authority?
Children & Third-Party Links
RAUZ is a business-to-business engineering website.
Children
RAUZ’s website and engineering services are not directed at children. If RAUZ becomes aware that personal data relating to a child has been submitted without an appropriate legal basis, the information will be reviewed and handled in accordance with applicable law.
Third-party websites
RAUZ may link to regulators, publishers, technology providers or other external websites. Those websites control their own privacy practices. This Privacy Policy does not govern processing carried out independently by third parties.
Official Legal References
The policy is informed by official public sources.
These references are provided for transparency. They do not mean that every law listed applies to every RAUZ interaction; applicability depends on the people, processing activity and jurisdiction involved.
Georgia — Personal Data Protection
Official consolidated Law of Georgia on Personal Data Protection, published by the Legislative Herald of Georgia.
Official Matsne source ↗European Union — GDPR
Regulation (EU) 2016/679 provides the EU framework for personal-data protection where its territorial scope applies.
Official EUR-Lex source ↗RAUZ Cookie Information
RAUZ’s current cookie-management page explains cookie concepts and browser-level controls used on the website.
RAUZ Manage Cookies →Policy Updates
Privacy information should change when processing changes.
RAUZ may update this Privacy Policy to reflect changes in the website, services, suppliers, data practices or legal requirements. The effective date at the top of the page should be updated when a revised version is published.
Privacy Contact
Questions, access requests or privacy concerns?
Contact RAUZ and state that your message concerns privacy or personal data. Please do not send identity documents in the first email unless RAUZ specifically asks for proportionate verification.